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Javelin ID Ltd
B1 Moorfield Point, Slyfield Industrial Park
Guildford, Surrey, GU1 1RU, UK

Tel: 0800 505 3828

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Setting up your Javelin Jack printer

Setting up your card printer has never been so easy. Follow these four steps on the videos below to ensure that your printer has been set up correctly and is ready to print cards.

Step 1. Unboxing your Javelin Jack printer

Getting your printer ready for set-up
  • Please make sure that you have the items displayed in the video.
  • Make sure you remove all cardboard packaging.
  • Note: Any warranty returns must be returned in the original box.

Step 2. Ribbon loading/ top-up 

Getting your printer ready to print
  • Observe the ribbon guides to insert the ribbon cartridge.
  • Locate the grey take-up spool into the grey channel
  • Locate the blue supply into the coloured channel.

Step 3. Card loading/ top-up

Adding your chipped or blank cards
  • Open the front card door and insert cards according to the card orientation sticker inside.
  • Open the top cover, and adjust the card thickness lever to your card stock thickness.
  • Close the top cover.

Step 4. Downloading and updating your driver

Getting your machine connected to your PC
  • You can download the latest Javelin Jack driver.
  • Click to download the file and hit ‘run’.
  • Follow the simple step-by-step guide on your computer to fully integrate your printer into your computer.
  • Download driver here

Ready to print ✅

You’re now ready to start printing! Make sure you have sufficient stock of ribbons and supplies to keep your issuance system running smoothly.

Don’t forget to register the warranty of your printer. This ensures that your printer is covered in case you incur any printer problems

Warranty Registration

Free 1-hour tutorial

Make sure you take advantage of your 1-hour free tutorial with every printer bundle purchased. Our technical team will be on-hand to ensure that all your questions are answered and that you’re ready to issue ID or membership cards securely.

Email: to set up your free tutorial now. Make sure you send your printer serial number and available dates and times to arrange a video or phone call.

FREE promotional offer ends 2025
Paid service thereafter.

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